Free Shipping! over $75 at Urth Child
Urth Child - Natural baby products, organic baby clothes, wooden toys
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best sellers:
Zoolino Maxi Animal Blocks by HABA
Zoolino Maxi Animal Blocks by HABA
$37.99
Sleeveless Sleepsack - Organic Cotton Rib Knit
Sleeveless Sleepsack - Organic Cotton Rib Knit
$42.00
Kate Quinn Organics Straight Leg Pant
Kate Quinn Organics Straight Leg Pant
$24.00
 
testimonials:
 
  • Thank you so very much for your help. You have been so wonderful to correspond with. Felt like I have been writing to a friend. Looking forward to shopping with you again soon!!! I shopped with Urthchild for my first born too!!! -- Nicole, California
  • What a great company. I can't thank you enough for personally getting in contact with me and trying your best to make a customer happy. And for that reason you have a customer for life. Thank you again and I look forward to doing more business with you. -- Matt, New York
  • Thank you so much for such wonderful customer service. It is rare that a company shows that much care in both the products that they sell, and customer satisfaction. Your fast correspondence and both thoughtful and kind emails really made us feel valued. -- Agnes, British Columbia
  • Your packaging was amazing...everything was so nicely wrapped. Thank you for everything and for your wonderful customer service. -- Amy, Indiana
  • I want to thank you very much for your help. I will tell people about your web site and let them know you give excellent service. -- Marty, Texas
  • Thanks so much for making the order process so seamless! Again, many thanks for your help. I will most certainly be a returning customer. My baby boy will love the fun things I'll find for him at UrthChild! -- Sarah, Minnesota
  • You guys are the best. Such great service, fast shipping, great products. I love everything I just bought/received. And thank you for obviously believing in what you do. We are happy to have you as a resource. -- Emily, Washington DC
Returns and Exchanges
Our Guarantee to You

We take great pride in our products and want you to be happy with your purchase from UrthChild. We welcome your return or exchange of new, unused, and unwashed merchandise within 14 days of the order's ship date. Items marked final sale, furniture, bedding (including pillows), mattresses, skin care products, pacifiers, and monogrammed items are not eligible for returns or exchanges.

Please note that this guarantee extends to the cost of merchandise only, not shipping costs. If you received free shipping with your order and would like to return the item for a refund, the actual shipping cost will be deducted from the amount of your refund. As mentioned above, items purchased on final sale(as marked in the item's description) cannot be returned and exchanged; sales of clearance items are final. For hygienic purposes, bedding (including pillows), furniture, mattresses, and pacifiers cannot be returned. Custom items and monogrammed Swans Island Blankets also cannot be returned.

If an item arrives damaged or is defective, please notify us immediately, no later than 48 hours after the item has arrived so we can work to rectify the situation.

After 14 days of the order's ship date, all sales are final.

So that we may better serve you and provide you with appropriate return instructions, please contact us at service@urthchild.com before you submit your return or exchange.


If We Make a Mistake

If we made any error in the shipping of your order, we will take full responsibility and make sure you are taken care of! We will immediately correct the shipment at no cost to you and provide a pre-paid return shipping label for any merchandise sent to you in error.


Questions or Additional Information

If you have any other questions about our return and exchange policy, please contact us at service@urthchild.com.

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Questions? Contact us anytime at 1-413-248-1123 or service@urthchild.com

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